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Shipping Policy

Shipping Hours

The JST WRK Energy Warehouse ships Monday through Friday, 8:00am-4:00pm EST, excluding U.S. holidays.

Shipping Confirmation/Tracking Emails

JST WRK Energy will send you a shipping confirmation email to the email address provided at the time the order was placed. Please allow 3 to 4 business days for your order to be processed for shipping, excluding holidays. The Shipping Department makes every effort to fulfill orders as quickly and efficiently as possible. Once you place your order you will receive a confirmation email with your order number. After your order has shipped, you will receive tracking information.  Please allow up to 48 hours for the mail carrier to update your tracking information.

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Shipping

All final costs will be stated before completion of checkout. 

Shipping rates will be based upon delivery distance and weight of package being shipped. Please note that all orders are subject to sales tax based on the state the order is being shipped to.

If you’re trying to estimate when your JST WRK Energy package will be delivered, please reach out to the JST WRK Energy Support Team.

*Please note that shipping times will go into effect once the package is in the hands of the mail carrier.

Shipping Confirmation/Tracking Emails During Black Friday, the Holiday Season, and Releases

JST WRK Energy will send you a shipping confirmation email to the email address provided at the time the order was placed. Please allow 5 to 7 business days for your order to be processed for shipping. The shipping department makes every effort to fulfill orders as quickly and efficiently as possible with extended hours during these times. Once the order is placed you will receive a confirmation email with your order number. After your order has shipped, you will receive tracking information. Please allow up to 48 hours for the mail carrier to update this information.

Questions? CONTACT US

Shipping on JST WRK Energy

The JST WRK Energy products can only be shipped within the US.

For domestic purchases please be aware that inclement weather, and shipping delays may affect your delivery time.

JST WRK Energy can not be shipped internationally.

JST WRK Energy has implemented SavedBy which is a shipping insurance company that covers packages that are lost, stolen, or damaged in transit. As a customer you are able to opt in or out of the Route option at checkout. Should you choose SavedBy package protection and have a shipping issue, please notify JST WRK Energy Customer Support.

If you choose to opt out of SavedBy, JST WRK Energy is not responsible for shipping issues once your order leaves the JST WRK Energy Warehouse and is in the possession of the mail carrier. If a package is lost, damaged, stolen, or an incorrect shipping address was provided by the customer then JST WRK Energy is not responsible for refunding or replacing those item(s). Before reaching out to Customer Support, please file any lost or damaged claims with the responsible mail carrier.

Questions? CONTACT US